Refund and Cancellation Policy
HomeRefund and Cancellation Policy
Order Cancellation:
- Orders can be canceled within [specified time, e.g., 1 hour] after placement for a full refund.
- Cancellations after this period may not be possible if the order has already been processed or shipped.
- To cancel an order, contact our customer service at 9172304837.
Refund Eligibility:
- Refunds are available for eligible products that are returned within [X days] of purchase.
- Items must be unopened, in their original packaging, and in a resalable condition to qualify for a refund.
- Perishable goods or items marked “final sale” are typically non-refundable.
Return Process:
- To initiate a return, please contact our customer service team with your order details.
- Once the return is authorized, you will receive instructions on how to send the product back.
- Return shipping fees may apply unless the product is incorrect or damaged.
Refund Processing:
- Refunds are processed within [X days] of receiving the returned item and after it has been inspected.
- Refunds will be credited back to the original payment method.
- Original shipping fees are non-refundable, except for cases of incorrect or damaged items.
Damaged or Incorrect Products:
- If a product arrives damaged or incorrect, please contact us within [X days] of delivery.
- We will arrange for a replacement or refund, depending on availability and your preference.
Non-Returnable Items:
- Certain items are non-returnable, including perishable goods, opened items, and products marked as “final sale.”
Exchange Policy:
- Exchanges are available for eligible products within [X days] of purchase, subject to product availability.
- Please contact customer service to check if an exchange is possible for your order.
Contact for Support:
- For questions about cancellations, returns, or refunds, reach out to us at 9172304837.